Refund policy
Overview
At TissueHome.site, customer satisfaction is our highest priority. We stand behind the quality of our products and want every customer to shop with confidence.
If you are not fully satisfied with your purchase, we offer free returns and refunds within 30 days of delivery.
By placing an order through our website, you agree to the terms outlined in this Return & Refund Policy.
Eligibility For Returns
Customers may request a return within thirty (30) calendar days of receiving their order.
To qualify for a return:
- The item must be returned within the approved return period.
- The product should remain in its original condition.
- Original packaging should be included whenever possible.
- Products showing signs of misuse, intentional damage, or unauthorized modification may not qualify.
Free Returns
We proudly offer free return shipping for eligible returns worldwide.
Once your return request has been approved, detailed return instructions will be provided by our customer support team.
Refund Processing
After the returned item is received and inspected, customers will be notified regarding refund approval.
Approved refunds will be issued to the original payment method used during checkout.
Financial institutions may require additional processing time before funds appear in your account.
Damaged Or Incorrect Orders
If you receive a damaged, defective, or incorrect item, please contact us within seven (7) days of delivery.
Photographs may be requested to assist with the resolution process.
Non-Returnable Items
Certain products may not be eligible for return due to hygiene requirements, safety regulations, or legal restrictions where applicable.
Contact Information
Email: PhungSotos76@hotmail.com
Phone: 806-782-9164